Insights, reflections and practical guides on digital transformation, public sector innovation and delivering better outcomes.
Shared mailboxes consume more council time than they should. We have been building an open-source tool to help with some of that work, and are now concentrating on making it straightforward for councils to adopt.
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Artificial intelligence is generating significant interest across local government, but lasting value comes from solving real operational problems rather than chasing the latest technology.
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Good governance should accelerate digital transformation, not slow it down. Here's how to create governance that supports better decisions and better outcomes.
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A practical scorecard and governance approach for comparing transformation opportunities, testing assumptions through discovery and making better investment decisions.
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A practical approach to deciding which transformation initiatives will deliver the greatest value when time, money and delivery capacity are limited.
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